Practical Help Desk

Practical Help Desk

Just completed the Practical Help Desk course from

TCM Security. This course is 🚨 FREE 🚨 which is amazing as it does an excellent job at covering essential skills needed for the job market.

Andrew Bellini has done an awesome job at creating this course with a smooth structure and easy to follow instructions for following along at every step. ✅

New Skills I Learnt:

🔑 During installation of Windows Os in VM Added New Keys that Bypass System Checks

🏢 Exploring Windows 11 Enterprise Features

🛂 Installing and configuring windows server 22 to be Domain Controller

🌈 Writing script in Visual Studio Code

🤖 Automating AD tasks with powershell cmdlets

Welcome Refresher:

🔧 Configuring AD users and group policy objects through server manager

👪 Differences between OUs and Groups

🥼 Creating functional VM Home Lab

🪛 Opening up Hardware

Hurdles: 🛑

🫠 Only hurdle I had was Installing Windows 11 VM during lab setup on my Silicon Macbook, however I’m glad it happened as it motivated me to dig out an old intel Macbook.

💻 It lives on and now I have Ubuntu 24.4 installed on it with VirtualBox capable of running functional Windows 11 Enterprise, Windows Server 22, Ubuntu and Kali machines. Chuffed. 👊

Extra Goals: 🥅

🦸‍♂️ Complete onboarding automation script

🪪 Configure security policies

🚨 Setup event monitor alerts for AD

🤝 Soft Skills (Free in Academy) and Finish off ‘Hacking AD for Beginners’

https://lnkd.in/ePchJSNQ

Thanks to Andrew and Special Mention to Benjamin’s Tech for Windows 1 VM tutorial.

https://lnkd.in/eMVZ6CMp

Great content highly recommend for people looking to enter the industry or after a review of some core fundamentals.

🔗 LINK:

https://lnkd.in/e7ixzycu

Steps/Tasks:

Installing Lab – Unsuccessful on Silicon Mac, Attempted on Late 2011 Macbook Pro, Outdated and insecure.

Installed Ubuntu 24.4 by following: https://itsfoss.com/create-bootable-ubuntu-usb-drive-mac-os/

Customised New Machine and Installed Apps

Installed VirtualBox, Began Installing Windows 11 Enterprise in accordance with https://academy.tcm-sec.com/courses/2537874/lectures/55127813

Kept getting the prompt “This PC doesn’t currently meet Windows 11 System Requirements”

Did some digging and found a work around here: https://youtu.be/qWj-n4id9EI?si=DJ9LUYc2XcO5vXiC

Added new Keys that Bypass System Checks

Explore Windows 11 Enterprise Features

Installing and configuring windows server 22

Configuring AD users and group policy objects through server manager

Differences between OUs and Groups

Automating AD tasks with powershell cmdlets

Writing script in Visual Studio Code

Further Goals:

Complete onboarding automation script

Configure security policies

Setup event monitor alerts for AD

Complete AD vulnerabilities lab youtube

Soft Skills course Academy

hashtag#PracticalHelpDesk

hashtag#ITSupport

hashtag#TechSupport

hashtag#HelpDeskTraining

hashtag#ITFundamentals

hashtag#ComputerRepair

hashtag#OperatingSystems

hashtag#NetworkBasics

hashtag#Virtualization

hashtag#ActiveDirectory

hashtag#CyberAware

hashtag#InfoSec

hashtag#StaySafeOnline

hashtag#DataProtection

hashtag#OnlinePrivacy

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One response to “Practical Help Desk”

  1. […] before but was feeling confident I could safely open the device as I had recently completed ‘Practical Help Desk’ from TCM Security where we reviewed the steps to safely open a laptop device and remove […]

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